Made on
Tilda
Orders can be cancelled prior to shipment. Once an order has been shipped it is no longer valid for cancellation.
Returns.Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. The return policy does not apply to the following goods: discounted or sale items, seconds, gift cards, personalized items, or custom orders.
These items are not eligible for return, refund or exchange.
Please email me at tata-gavrilova24@yandex.ru prior to returning. I will send you the return address.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value. If the item arrives damaged it is no longer valid for a refund, so I encourage you to pack the item well.
Refunds and Exchanges
After I have received your valid return, I will send you an email to notify you that I have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted, I will provide one of the following: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that I determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, I reserve the right to refuse the return or exchange, or to impose different or additional conditions.